Terms and Conditions
1. Provider
Brand: 53 Degrees Outlet
Company: Ecometra LTD
19, 1st Apriliou Street
8220 Chloraka
Cyprus
Email: info@53degreesoutlet.com
Company Registration Number: HE482772
2. Scope
These Terms and Conditions apply to all orders placed via 53degreesoutlet.com. By placing an order, you agree to these Terms and Conditions.
3. Offers and Conclusion of Contract
The presentation of products in our online shop does not constitute a legally binding offer, but an invitation to place an order.
By clicking the “Buy Now”, “Place Order” or a comparable button, you submit a binding offer to purchase the selected products.
The contract is concluded once we confirm your order by email or dispatch the goods.
Note regarding errors: In the event of obvious pricing, product or display errors, we will inform you without undue delay. In such cases, we are entitled to reject acceptance of the order. Any payments already made will be refunded.
4. Prices and Payment
All prices are final prices and include applicable taxes where required by law.
The available payment methods are displayed during checkout, for example credit card or other payment options depending on the payment provider.
In the event of payment default, additional costs may arise.
5. Delivery and Shipping
We deliver exclusively within Ireland.
The estimated delivery time is shown during the order process and/or in our Shipping Policy.
Delivery times may be extended in cases beyond our control, such as force majeure, public holidays, high order volume or delays caused by shipping providers.
Once your order has been dispatched, you will receive a shipping confirmation including tracking information, where available.
6. Retention of Ownership
The goods remain the property of 53 Degrees Outlet until full payment has been received.
7. Right of Withdrawal / Cancellation
Consumers have the statutory right to withdraw from the contract within 14 days, where applicable.
Details regarding the right of withdrawal, deadlines, exercise of the right and consequences can be found in the cancellation and returns information on 53degreesoutlet.com.
8. Voluntary 30-Day Return Policy
In addition to any statutory rights, we offer a voluntary 30-day return policy from the date you receive your order.
Return Conditions
Returned items must be unused, undamaged and, where possible, returned in their original packaging.
The return shipment must be clearly assignable to the original order, for example by including the order number.
Return Costs
Return shipping costs are borne by the customer, unless the item is proven to be damaged, defective or incorrectly delivered.
Return Address
The return address will be provided by our customer service team by email after you contact us regarding your return.
Refunds
After receipt and inspection of the returned goods, the refund will usually be processed within 7 days using the original payment method.
Further details can be found in our Returns Policy on 53degreesoutlet.com.
9. Warranty and Defects
Statutory warranty rights apply.
If you receive a damaged, defective or incorrect item, please contact us without undue delay and include photos of the issue.
Please contact us at: info@53degreesoutlet.com
Depending on the case, we may offer a replacement delivery, refund or store credit.
10. Liability
We are fully liable in cases of intent and gross negligence.
In cases of slight negligence, we are liable only for breaches of essential contractual obligations and limited to the typical, foreseeable damage.
Liability for injury to life, body or health and liability under mandatory statutory provisions remains unaffected.
11. Data Protection
Information about how we process personal data can be found in our Privacy Policy on 53degreesoutlet.com.
We process personal data only for order processing, shipping and customer support purposes and do not disclose personal data to unauthorised third parties.
12. Online Dispute Resolution / Consumer Dispute Resolution
The European Commission provides a platform for online dispute resolution at: https://ec.europa.eu/consumers/odr
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
13. Applicable Law
The laws of Cyprus apply, unless mandatory consumer protection provisions of the customer’s country of residence provide otherwise.
14. Contact
Brand: 53 Degrees Outlet
Company: Ecometra LTD
19, 1st Apriliou Street
8220 Chloraka
Cyprus
Email: info@53degreesoutlet.com
Company Registration Number: HE482772