Return Policy

You have the right to return your order within 30 days from the delivery date without giving any reason.

After we receive and inspect the returned item, the refund will be processed within 7 days using the original payment method.

No restocking fees are charged.

Return Conditions

The returned item must:

be unused
be in the same condition as received
be returned complete in its original packaging, including labels and tags where applicable

Items that do not meet these conditions may be excluded from a refund.

Please contact us before sending back your item by email at: info@53degreesoutlet.com

Please include your order number and the email address used for the order.

After you contact us, we will provide the return address of our returns location by email.

The item must be packed securely for transport.
The return shipment is at the customer’s own cost, unless the item is defective, damaged or incorrectly delivered.

Once we receive the returned item, we will inspect it.

The refund will be processed within 7 days after successful inspection.

For regular returns, the customer is responsible for the return shipping costs.

For defective, damaged or incorrectly delivered items, we will cover the return shipping costs.

In this case, please contact us in advance by email and include clear photos of the issue: info@53degreesoutlet.com

Exchanges are only possible for defective, damaged or incorrectly delivered items.

The fastest solution is usually:

Return the item → place a new order → receive your refund after the returned item has been received and inspected.

If you have not received your refund yet, please:

If you still have not received your refund after this, please contact us at: info@53degreesoutlet.com